Last updated 1/11/2020, in accordance with the requirements of the General Data Protection Regulation (GDPR).
Wilcca Ltd is a UK-based HR consultancy specializing in human performance and organisational change.
Our approach to privacy
Wilcca places a high priority on safeguarding confidential information and processing personal data in an ethical manner, and we take our responsibility for the security of customer and employee data very seriously. To help us continue to achieve this, we have embedded privacy by design and by default within our operating procedures and service delivery. This means that privacy and data protection is taken into consideration and implemented in the design and delivery of our business services, marketing functions, IT systems and overall business practices so that our clients, employees and service users’ right to data privacy and data protection is our default position when processing data.
This ensures that no additional actions are required by you to ensure your privacy is honoured and protected.
It also means we will not share your data with third parties for marketing purposes and will only do so when
necessary to provide a business service you have requested, or if legally obligated to do so.
In order to carry out other business functions and to deliver our services, we rely on the following lawful conditions for processing personal data:
• Consent – the individual has given their Consent to the processing of their Personal Data.
• Contractual – processing of Personal Data is necessary for the performance of a contract to which the individual is a party or for Wilcca to take pre-contractual steps at the request of the individual.
• Legal Obligation – processing of Personal Data is necessary for compliance with a legal obligation to which Wilcca is subject.
• Legitimate Interests – processing is necessary under the Legitimate Interests of the Wilcca or an associated third party, unless these interests are overridden by the individual’s interests or fundamental rights.
We will be clear and transparent with you about which lawful basis is used when processing your personal data.
Collecting personal data
In order to deliver our services and to carry out necessary business functions, we may collect certain personal data from you in a variety of ways, such as, through our website, via email, an online portal, or verbally. These details may include (where applicable), names, contact information and basic employment details. Depending on the service we are delivering to you or your company, we may also ask for more detailed information about your employment such as the department or team you work in, your length of employment and professional performance goals. When receiving coaching from Wilcca, information considered sensitive may emerge during the course of discussions with your Wilcca coach. These relationships are bound by strict confidence, and any notes collated by your Wilcca coach are treated accordingly.